Personal Data Processing Policy

1. General provisions

1.1. The Operator respects the rights and freedoms of individuals when processing personal data, including the right to privacy.

1.2. This Policy applies to all personal data the Operator may receive from Website visitors through contact forms, analytics services, and other interactions with the Website.

1.3. Use of the Website constitutes acknowledgment of this Policy. Where processing is based on separate consent, such consent is provided in accordance with a separate document published on the Website.

2. General purposes of processing

The Operator processes personal data to ensure the Website functions properly, provide information about the Operator's products and services, handle user inquiries, improve service quality, and analyze Website traffic.

3. Purposes of collecting personal data

Personal data is processed for the following purposes:

• processing demo requests and other inquiries submitted through the Website form;
• contacting the user regarding their inquiry, including by email and phone;
• correspondence and preparation of commercial proposals upon user request;
• Website security, abuse and spam prevention;
• collection of anonymized traffic statistics using Yandex.Metrica (with cookie consent);
• compliance with applicable law.

4. Legal grounds for processing

Processing is carried out on the following legal grounds:

• consent of the data subject;
• performance of a contract or steps prior to entering into a contract at the data subject's request;
• legitimate interests of the Operator, where such interests do not override the rights of the data subject;
• compliance with legal obligations applicable to the Operator.

5. Scope and categories of data and data subjects

5.1. Categories of data subjects: Website visitors and representatives of organizations submitting inquiries through the Website.

5.2. The Operator may process the following categories of personal data:

• full name;
• company name and job title;
• email address;
• phone number (if provided);
• inquiry content and information about company size and launch timeline provided in the form;
• technical data: IP address, browser and device information, cookies, and on-site activity data (when analytics are enabled and cookie consent is given).

5.3. The Operator does not process special categories of personal data or biometric data through the Website except where expressly required by law and supported by separate consent.

5.4. Processing is limited to specific, explicit, and lawful purposes.

6. Processing procedures and conditions

6.1. Personal data may be processed with or without automation.

6.2. The Operator implements appropriate legal, organizational, and technical measures to protect personal data against unlawful or accidental access, destruction, modification, blocking, copying, disclosure, or distribution.

6.3. Data received through the inquiry form is retained only as long as necessary for the stated purposes, unless a longer retention period is required by law or contract.

6.4. The Operator may engage processors (hosting, email, web analytics) subject to appropriate data protection safeguards.

6.5. The Website uses Yandex.Metrica (counter ID: 108459280) provided by Yandex. It may collect anonymized and technical visit data. See the Cookie Policy for details.

6.6. Cross-border transfers, if any, are carried out only where permitted by applicable law.

7. Updates, correction, deletion, and data subject rights

7.1. Data subjects may request information about processing, rectification, blocking, or deletion of personal data where data is incomplete, outdated, inaccurate, unlawfully obtained, or no longer necessary for the stated purpose.

7.2. Consent may be withdrawn by contacting the Operator using the details in section 8. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7.3. Requests may be sent by email with the subject line "Personal data". The Operator responds within timeframes required by applicable law.

7.4. Data subjects may lodge a complaint with the competent supervisory authority or seek judicial remedies.

8. Final provisions and Operator contacts

8.1. The Operator may update this Policy. The current version is published on the Website with the update date.

8.2. For questions regarding personal data processing, contact the Operator:

Operator: Terrakvant

Website: https://terrakvant.ru

Email: service@terrakvant.ru

Phone: +7 (906) 758-32-57